Tuesday, 3 April 2018

Director, Digital Business at 9mobile Nigeria

9mobile, is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTs to provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
Job Summary
  • Responsible for actualizing the Digital Business strategy.  Directly responsible for translating theCorporate Strategy/Business Plan into an appropriate set of commercial initiatives specific to the Digital Business function
  • Drive the 9Mobile Nigeria Digital Business in the areas of content acquisition and monetization, Value added services (VAS), mobile advertising and adjacent services, in line with the corporate strategy
  • Responsible for ideation, evaluation, piloting, product development, partner development, launch, in-service management and P&L for products within the portfolio.
Principal Functions
  • Lead the Digital Services Business function with respect to product mix development, financial performance, customer experience, channel strategy through the effective use of partners, people, systems, and processes;
  • Oversee and direct all operations of the Mobile financial team and ensure that all opportunities are maximized by effective collaboration with all stakeholders;
  • Responsible for the identification of opportunities to use digital services to strongly deliver on the strategic objectives of the company and the development of related commercialization strategies;
  • Position 9mobile Nigeria as a leader in Digital Business Services space in Nigeria;
  • Responsible for driving an operating model that delivers strong business value from Digital Business Services - The successful person will be able to assess what is possible and profitable, identify untapped opportunities and align activities to capture this value;
  • Keep abreast and drive relevant & commercially-viable adoption of global and local best practice as it relates to advances in the development and monetization of Digital Services;
  • Establish and maintain relationships with key internal and external stakeholders, notably the content producer-community;
  • Contribute to corporate business planning as a member of the senior management team
  • Oversee the design, delivery and in-life management of propositions (incl. as add-on products and standalone services) for digital services to optimize/improve adoption and drive increased value share &other related performance metrics;
  • Oversee the implementation of all projects related to the development of Digital Services and ensure timely completion of clearly defined plans/compliance to quality standards;
  • Oversee & collaborate with any supporting function activities targeted at the acquisition and retention of Digital Services subscribers.  Establish and drive an optimal framework/business model for partnering to deliver on business objectives and targets;
  • Contribute to the overall commercial strategy and operating plans;
  • Own annual digital business operational plan and contribute at both high and detailed levels in the development of comprehensive business cases for all related product initiatives;
  • Monitor and control the budgetary, personnel, operational and material resource needs of the Digital Media unit to optimize performance, morale and enhance productivity;
  • Accountable for managing the risks associated with the Digital Business function;
  • Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives;
  • Manage a team with a diverse mix of skills, ensuring strong employee-engagement in line with corporate objectives;
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Chief Product and Information Officer as well as theExecutive Management Team;
  • Perform any other duties as assigned by the Chief Product and Information Officer
Educational Requirements
  • Bachelor's degree in a relevant discipline from an accredited college/university preferred.  Possession of an advanced degree, preferably an MBA, will be an advantage;
Experience,Skills & Competencies:
  • Twelve (12) to Fifteen (15) years work experience, with at least 5years in a senior management role in a multinational organization performing the similar or complementary role.  Significant experience within the Telecom industry expected. Strong previous experience in managing cross-functional teams and cross-functional responsibilities, managing business units and delivering against key result indicators;
  • Strong working knowledge of relevant trends and hands-on experience in the delivery of products and services in the digital space are strongly required;
  • Strong and verifiable experience in leading organizational change in a commercial context is a mandatory requirement;
  • Experience with financial management, resource planning, and task prioritization, budget /cost control.  Strong ability to process data, extract actionable insights and drive timely execution;
  • Strong commercial orientation and expertise in the execution of a variety of business models is required
  • Previous experience and capabilities in leading strategy and/or operational teams;
  • A good working knowledge of the technologies underlying the delivery of digital services is required;
  • Experience in working/negotiating complex issues, influencing, conflict resolution and providing alternative solutions; The successful person in this role will have a track record as a change agent that can combine strategic vision with the knowledge and discipline to make real/tangible change happen;
  • Demonstrable abilities in people and general management, product portfolio management, negotiation skills; strong can-do attitude, flexible and pragmatic thinking and result-oriented;
  • Highly developed business communications skill (verbal and written), solid team player, strategic and creative, excellent relationship management skills and the ability to drive performance, the consensus from all areas within the company;
  • Strong customer-centricity, risk management, and experience developing planning experience
9mobile Nigeria
Job Level
Manager (Staff Supervisor/Head of Department)
Marketing / Advertising / Communications and Telecommunications
Job Type
Minimum Qualification
Preferred Years of Experience
10 - 15 years
Application Deadline