Friday, 23 March 2018

Customer Experience Officer At ARM Life PLC


ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specializing in the management of quoted equities and fixed income securities.
Job Description:
  • Attend customer inquiries/complaints - Maintain good customer relations
Principal Duties and Responsibilities
  • Attention to all issues identified by a client using product knowledge
  • Provide support to the Business Development Team within your location
  • Ensure timely and factual communication with clients
  • Prompt resolution of all complaints received and escalate where necessary.
Job Requirement:
  • Minimum of BSc, HND qualification.
  • With at least 5 year(s) experience
Other Requirements
  • Proficiency in Microsoft Office tools
  • Good multitasking capabilities
  • Attention to detail
  • Data Analytics
  • Good Interpersonal skills
  • Excellent written and verbal communication skills.